Privacy Policy
We explain clearly what data we collect, why, and how we protect it in line with the GDPR.
§1 Who is the controller of your data?
Pursuant to Art. 37 GDPR, SysGroup Sp. z o.o. has not appointed a Data Protection Officer. For matters concerning personal data, please contact us directly at the email address above.
§2 Why this policy matters
This privacy policy explains in plain terms what data we collect, why we collect it, how long we keep it, with whom we may share it and what rights you have.
We comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Polish Personal Data Protection Act.
§3 Basic privacy principles
3.1 We respect your privacy
- We collect only the data necessary to provide our services
- We use it solely for the purposes we tell you about
- We apply appropriate technical and organisational security measures
- We never sell your personal data
3.2 Transparency
We always tell you clearly and understandably how we use your data. If you have any doubts, we'll answer all your questions.
§4 What data we collect and why
| Category | Data scope | Purpose of processing |
|---|---|---|
| Identification | First name, surname, company, VAT ID | Identification, service delivery, invoicing |
| Contact | Email, phone | Communication, responding to enquiries, customer service |
| Technical (site) | Website address, URL, environment data | Delivering the migration service, environment diagnosis |
| Technical (network) | IP address, browser | Security, statistical analysis, spam protection |
Important: Providing data is voluntary but necessary to make contact and deliver our services.
§5 Legal bases for processing
§6 How long we keep data
| Category | Retention period |
|---|---|
| Service / contract delivery | Until the order is completed |
| Accounting records (invoices) | 5 years from the end of the tax year |
| Contact enquiries (consent) | Until consent is withdrawn or an objection is raised |
| Pursuit of claims | Until claims expire (max. 10 years) |
§7 With whom we share data
Hosting, technical support, infrastructure
Bookkeeping, issuing documents
Where required by law or a court order
Important: All our subcontractors are bound to confidentiality and process data solely in line with our instructions and the requirements of the GDPR.
§8 Your rights
You can obtain confirmation of whether we process your data and receive a copy of it.
You can correct inaccurate data or complete incomplete data.
You can request erasure of your data if it is no longer necessary or you withdraw consent.
You can request restriction of processing in certain situations.
You can receive your data in a format that allows transfer to another controller.
You can object to the processing of data for marketing purposes.
If we process data based on consent, you can withdraw it at any time without affecting prior processing.
You can lodge a complaint with the Polish DPA (UODO, ul. Stawki 2, Warsaw) if you believe we are breaching the GDPR.
Write to info@sysgroup.pl or in writing: ul. Gdańska 119, 85-022 Bydgoszcz. We will respond within 30 days.
§9 Cookies and local browser storage
9.1 What are these mechanisms?
Cookies are small text files stored by your browser on your device. Local browser storage (localStorage) works similarly — it is data kept in the browser, but unlike cookies it is not sent to the server with every request and stays solely on your device.
9.2 What we use on this site
9.3 How to delete the stored preference
You can delete the stored theme preference at any time — simply clear the site data in your browser settings or use private/incognito mode (the entry is not kept after the window closes). Deleting it does not affect how the site works — on your next visit the mode is selected automatically according to your operating system settings.
Instructions for clearing site data in popular browsers:
§10 Social media plugins
On our site we do not use social media plugins (e.g. Facebook, Instagram, Twitter/X). We do not collect data via social media without your knowledge.
§11 Data security
We take all necessary measures to protect your personal data against unauthorised access, accidental loss, destruction or unlawful disclosure.
All communication with the site is encrypted using TLS.
Our servers are protected by advanced security systems.
Only authorised persons have access to the data.
We carry out regular security reviews of our systems.
§12 Transfers outside the EEA
In some cases we may transfer data outside the European Economic Area (EEA). In such situations we apply appropriate safeguards:
- Standard contractual clauses — approved by the European Commission
- European Commission decisions — on the adequacy of protection in a given country
- Other mechanisms — in accordance with Chapter V of the GDPR
§13 Changes to this privacy policy
We reserve the right to make changes to this privacy policy. We will announce any material changes via a notice on the website or by email (if we have your address).
The current version of the privacy policy available on our site applies to every user.
§14 Contact
For matters concerning personal data protection, you can contact us: